Urban Apothecary

At Urban Apothecary we respect your privacy and are committed to protecting it. As required by the UK Data Protection Act, Urban Apothecary follows strict security procedures in the storage and disclosure of the information you provide.

We use the latest standard Secure Sockets Layer (SSL) encryption technology to allow for the encryption of potentially sensitive information and to ensure that all transactional information is protected to the highest standard. Transactional information includes any credit or debit card details, your personal contact information, together with any other names and addresses you may provide us when you place an order. When you provide us with information it may be used for the following purposes:

Processing your orders and customer service;
For statistical or survey purposes to improve this Website and its services to you;
To administer this website;
For the prevention and detection of fraud;
If you consent, to notify you of products or special offers that may be of interest to you.

We will not release your personal Information to any company outside of Urban Apothecary for mailing or marketing purposes. You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this newsletter list by following the unsubscribe instructions in any email received.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time. Also our Cookies do not remember your credit card details. You may experience technical difficulties if you have disabled Cookies.

Should you wish to see the data we hold on you in accordance with the Data Protection Act you may do so by sending a £10 fee and a written request to:

Urban Apothecary Limited
Grosvenor House
Uppingham Road
Houghton On The Hill
Leicestershire
LE7 9HG

Your visit to our website and your use of the services or features we provide is subject to our Terms and Conditions of which this Privacy Policy is a part of. Please check back frequently to see any updates or changes to our Privacy Policy.